Job History

Nearly two decades experience as a publications and training director, documentation consultant, instructional designer, technical writer, small business owner, and computer software trainer.

Demonstrated
proficiency

Translating business requirements into effective documentation and training programs

Developing global education curriculum for employees, customers, resellers and distributors

Implementing business processes to improve quality and increase resource utilization

Communicating with decision makers, vendors, peers, and clients

Implementing cross-departmental business plans

Managing projects and people to consistent, timely delivery of product